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How can I get a copy of my invoice?

If you have lost your in-store receipt or online sales invoice, please contact us via our 'contact us' form found here. Please include the following details in the 'message' field:. One of our friendly customer support team members will assist in get

How do I track my order?

Once your order has been dispatched from our warehouse, you will receive an email notification that includes a link to your parcel tracking:. My tracking link isn’t showing any status updates?. Once the item is collected by the courier, it can take u

How do pre-orders work at KickAss?

Some of our most popular products, at times, sell out before a new shipment of stock reaches our warehouse. To make sure that our customers can secure desirable item(s), we place out of stock items on pre-sale. We do the same for our new release prod