Recall only applies to units purchased between March 1 2025 and April 23 2025

<h3 style="text-align: center;" id="isPasted">KickAss Rechargeable Head Torch</h3><p style="text-align: center;">Recall only applies to units purchased from March 1 2025</p><p style="text-align: center;"><img src="https://attachments.gorgias.help/984vj29WMX9xPKGO/hc/r1WE86ryQdxJ4Mvg/2025043005-1e06ec55-f08e-4209-9e15-3c761ac49bfa-screenshot%202025-04-30%20151753.png" style="width: 482px;" class="fr-fic fr-dib"></p><p><br></p><h3 id="whats-wrong-with-my-rechargeable-head-torch-unit">What&apos;s wrong with my Rechargeable Head Torch unit?</h3><p>Through feedback and thorough testing, we have identified that an individual batch of KickAss Head Torches has a manufacturing defect, which can cause the unit to overheat to an unsafe temperature which can lead to the product deforming, and possibly causing injury and harm.</p><h3 id="how-do-i-know-if-i-have-a-defective-head-torch">How do I know if I have a defective Head Torch?</h3><p>We have been selling our Head Torches for years, without fault until our latest manufacturing batch. For extra precautionary reasons, we are asking all customers who purchased a unit between 1 March 2025 and 23 April 2025 to stop using their head torches immediately. Please check your order confirmation or invoice for the purchase date. If you are unsure when you purchased your head torch, please feel free to contact us.&#xA0;</p><h3 id="can-i-keep-using-my-head-torch">Can I keep using my Head Torch?</h3><p>No, please stop using your Head Torch immediately. Even if your unit is not overheating, we are asking all customers who have purchased a Head Torch between 1 March 2025 and 23 April 2025 to dispose of the unit and proceed with the recall replacement/refund form.&#xA0;</p><h3 id="how-do-i-apply-for-a-recall-replacement">How do I apply for a recall replacement?</h3><p>Simply visit our <a href="https://supportportal.kickassproducts.com.au/en-GB/1329990-360fd29b17104cf69c5c06f394395dd0" target="_blank" rel="noopener noreferrer">Head Torch Recall</a> page, complete the recall form, including your desired outcome, and submit. We will then send you a replacement head torch free of charge or process a credit or refund, depending on your preferred outcome. There is no need to return your current Head Torch, please dispose of it safely.</p><h3 id="i-received-a-free-head-torch-from-kickass-in-store-during-cyclone-alfred-qld-and-didnt-get-an-invoice---what-should-i-do">I received a free head torch from KickAss in-store during Cyclone Alfred (QLD) and didn&#x2019;t get an invoice - what should I do?</h3><p>If you were given a head torch as a goodwill gesture during Cyclone Alfred and did not receive an invoice, please bring the torch back to your nearest KickAss store (QLD). Our team will assist you with lodging a recall replacement request on your behalf.&#xA0;<br><br></p><hr><p><br>We sincerely apologise for any inconvenience caused by this recall. At KickAss Products, we are deeply committed to providing high-quality, reliable gear and exceptional customer service. Your safety is our top priority, and we&#x2019;re taking every step to resolve this issue quickly and thoroughly. We appreciate your understanding and continued support.</p>

Recall Notice

Recall Request Form

Please find below KickAss live chat hours:

Click 'Contact Us' to submit an enquiry

Or give us a call at (07) 3123 4715

Go to KickAss Store

Support Portal Home

My Account

Go to Store

KickAss Products

KickAss Head Torch - Recall Notice

Recall Notices

Head Torch: KAHEADTORCH

Where are KickAss retail stores located?

What are the retail store open hours?

How do I contact KickAss Products?

Can I book a time to speak with a 12v expert?

Do you sell gift cards?

How can I check the arrival date of an out of stock item?

How to check in-store stock availability

Where can I find an approved 12V Installer?

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

How do I redeem my rewards points?

I didn't receive my $15 welcome code email?

How can I get a copy of my invoice?

How do I track my order?

How do pre-orders work at KickAss?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

What is a virtual card?

Payments & Pricing

FAQ's - Soundbar

User Manual - Soundbar

Support Form - Bluetooth Soundbar

Bluetooth Soundbar

Video's - Cigarette Socket Splitter

Support Form - Cigarette Socket Splitter

Cigarette Socket Splitter

Video's - Dual Zone Wireless Thermometer

User Manual - Dual Zone Wireless Thermometer

Support Form - Dual Zone Wireless Thermometer

Dual Zone Wireless Thermometer

FAQ's - Electric Blanket

Video's - Electric Blanket

User Manual - Electric Blanket

Support Form - Electric Blanket

Electric Blanket

User Manual - Jet Blower Fan

Support Form - Jet Blower Fan

Jet Blower Fan

4 in 1 Jump Starter & Air Compressor

Lithium 1500A Jump Starter

Jump Starters

User Manual - Portable Air Conditioner

Support Form - Portable Air Conditioner

How to Optimise Cooling Efficiency

Portable Air Conditioner

Camping Fan & Power Bank

Large Oscillating Fan with Tripod

Portable 5V Clip Fan

Portable Hanging Fan

Portable Fans

Video's - Vacuum Sealer

User Manual - Vacuum Sealer

Support Form - Vacuum Sealer

Vacuum Sealer

Video's - Wireless Charging Pad

Support Form - Wireless Charging Pad

Wireless Charging Pad

12v Accessories

Setup Guide - 50Amp VSR Relay

Video's - 50Amp VSR Relay

Support Form - 50Amp VSR Relay

50Amp VSR Relay

Video's - 140Amp Dual Sensing VSR

Setup Guide - 140Amp Dual Sensing VSR

Support Form - 140Amp Dual Sensing VSR

140Amp Dual Sensing VSR

FAQ's - 500A Battery Monitoring Shunt

Video's - 500A Battery Monitoring Shunt

Setup Guide - 500A Battery Monitoring Shunt

User Manual - 500A Battery Monitoring Shunt

Support Form - 500A Battery Monitoring Shunt

What parameters should I set my 500A Shunt to?

500A Battery Monitoring Shunt

User Manual - Bluetooth Battery Monitor

Support Form - Bluetooth Battery Monitor

Bluetooth Battery Monitor

Video's - Digital DC Watt Meter

User Manual - Digital DC Watt Meter

Support Form - Digital DC Watt Meter

Digital DC Watt Meter

Video's - Dual Sensing VSR

Setup Guide - Dual Sensing VSR

Support Form - Dual Sensing VSR

Dual Sensing VSR

Setup Guide - Dual USB Accessory Socket

Support Form - Dual USB Accessory Socket

Dual USB Accessory Socket

Video's - Electrical Component Kit

Support Form - Electrical Component Kit

Electrical Component Kit

FAQ's - Lithium Battery Remote Display

Support Form - Lithium Battery Remote Display

Lithium Battery Remote Display

Video's - Low Voltage Disconnect LVD

User Manual - Low Voltage Disconnect LVD

Support Form - Low Voltage Disconnect LVD

Low Voltage Disconnect LVD

Video's - Smart Battery Guard

User Manual - Smart Battery Guard

Support Form - Smart Battery Guard

Smart Battery Guard

12v System Components

How to charge and maintain deep cycle AGM batteries

FAQ's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

Support Form - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

Support Form - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

Video's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

Support Form - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

The difference between AGM and Lithium batteries

FAQ's - 100Ah Smart Lithium Battery

Mobile App - 100Ah Smart Lithium Battery

User Manual - 100Ah Smart Lithium Battery

Support Form - 100Ah Smart Lithium Battery

100Ah Smart Lithium Battery

FAQ's - 100Ah Lithium Battery

User Manual - 100Ah Lithium Battery

Support Form - 100Ah Lithium Battery

100Ah Lithium Battery

FAQ's - 105Ah Ultra Slim Lithium Battery

Video's - 105Ah Ultra Slim Lithium Battery

User Manual - 105Ah Ultra Slim Lithium Battery

Mobile App - 105Ah Ultra Slim Lithium Battery

Support Form - 105Ah Ultra Slim Lithium Battery

105Ah Ultra Slim Lithium Battery

FAQ's - 120Ah Basic Lithium Battery

Video's - 120Ah Basic Lithium Battery

User Manual - 120Ah Basic Lithium Battery

Support Form - 120Ah Basic Lithium Battery

120Ah Basic Lithium Battery

Mobile App - 120Ah Smart Lithium Battery

User Manual - 120Ah Smart Lithium Battery

Support Form - 120Ah Smart Lithium Battery

120Ah Smart Lithium Battery

FAQ's - 120Ah Lithium Battery

User Manual - 120Ah Lithium Battery

Mobile App - 120Ah Lithium Battery

Support Form - 120Ah Lithium Battery

120Ah Lithium Battery

User Manual - 120Ah Smart Slimline Lithium Battery

Mobile App - 120Ah Smart Slimline Lithium Battery

Support Form - 120Ah Smart Slimline Lithium Battery

120Ah Slimline Lithium Battery

User Manual - 200Ah Lithium Battery

Mobile App - 200Ah Lithium Battery

Support Form - 200Ah Lithium Battery

200Ah Lithium Battery

Support Form - 230Ah Ultra-X Lithium Batteries

Mobile App - 230Ah Ultra-X Battery Range

User Manual - Ultra-X Series

230Ah Ultra-X Battery Range

Batteries - Lithium

FAQ's - Lithium Battery Box Power Station

Video's - Lithium Battery Box Power Station

User Manual - Lithium Battery Box Power Station

Mobile App - Lithium Battery Box Power Station

Support Form - Lithium Battery Box Power Station

Lithium Battery Box Power Station

FAQ's - 100Ah Lithium Power Station

Video's - 100Ah Lithium Power Station

Mobile App - 100Ah Lithium Power Station

Support Form - 100Ah Lithium Power Station

100Ah Lithium Power Station

FAQ's - 150Ah Lithium Power Station

Video's - 150Ah Lithium Power Station

User Manual - 150Ah Lithium Power Station

Mobile App - 150Ah Lithium Power Station

Support Form - 150Ah Lithium Power Station

150Ah Lithium Power Station

FAQ's - Portable Battery Box Power Station

Video's - Portable Battery Box Power Station

User Manual - Portable Battery Box Power Station

Support Form - Portable Battery Box Power Station

Portable Battery Box Power Station

Battery Boxes

Product Guides & Troubleshooting