Please find below KickAss live chat hours:

Click 'Contact Us' to submit an enquiry

Or give us a call at (07) 3123 4715

Support Portal Home

My Account

KickAss Products

A guide to help troubleshoot product concerns

KickAss Instant Gas Hot Water System - Troubleshooting Guide

Product Guides & Troubleshooting

Camping Showers

Gas Hot Water System

Where are KickAss retail stores located?

What are the retail store open hours?

How do I contact KickAss Products?

Can I book a time to speak with a 12v expert?

Do you sell gift cards?

How can I check the arrival date of an out of stock item?

How to check in-store stock availability

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

How do I redeem my rewards points?

I didn't receive my $15 welcome code email?

How can I get a copy of my invoice?

How do I track my order?

How do pre-orders work at KickAss?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

What is a virtual card?

Payments & Pricing

4 in 1 Jump Starter & Air Compressor

Lithium 1500A Jump Starter

Jump Starters

Camping Fan & Power Bank

Large Oscillating Fan with Tripod

Portable 5V Clip Fan

Portable Fans

Video's - Lithium Vacuum Sealer

User Manual - Lithium Vacuum Sealer

Support Form - Lithium Vacuum Sealer

Lithium Vacuum Sealer

FAQ's - 24V/12V Electric Blanket

Video's - 24V/12V Electric Blanket

User Manual - 24V/12V Electric Blanket

Support Form - 24V/12V Electric Blanket

24V/12V Electric Blanket

Video's - Wireless Charging Pad

Support Form - Wireless Charging Pad

Wireless Charging Pad

Video's - Dual Zone Wireless Thermometer

User Manual - Dual Zone Wireless Thermometer

Support Form - Dual Zone Wireless Thermometer

Dual Zone Wireless Thermometer

Video's - Cigarette Socket Splitter

Support Form - Cigarette Socket Splitter

Cigarette Socket Splitter

12v Accessories

FAQ's - 500A Battery Monitoring Shunt

Video's - 500A Battery Monitoring Shunt

Setup Guide - 500A Battery Monitoring Shunt

User Manual - 500A Battery Monitoring Shunt

Support Form - 500A Battery Monitoring Shunt

What parameters should I set my 500A Shunt to?

500A Battery Monitoring Shunt

FAQ's - Lithium Battery Remote Display

Support Form - Lithium Battery Remote Display

Lithium Battery Remote Display

Video's - Digital DC Watt Meter

User Manual - Digital DC Watt Meter

Support Form - Digital DC Watt Meter

Digital DC Watt Meter

Video's - Dual Sensing VSR

Setup Guide - Dual Sensing VSR

Support Form - Dual Sensing VSR

Dual Sensing VSR

Video's - Low Voltage Disconnect LVD

User Manual - Low Voltage Disconnect LVD

Support Form - Low Voltage Disconnect LVD

Low Voltage Disconnect LVD

Video's - 140Amp Dual Sensing VSR

Setup Guide - 140Amp Dual Sensing VSR

Support Form - 140Amp Dual Sensing VSR

140Amp Dual Sensing VSR

Setup Guide - 50Amp VSR Relay

Video's - 50Amp VSR Relay

Support Form - 50Amp VSR Relay

50Amp VSR Relay

Video's - Smart Battery Guard

User Manual - Smart Battery Guard

Support Form - Smart Battery Guard

Smart Battery Guard

Video's - Electrical Component Kit

Support Form - Electrical Component Kit

Electrical Component Kit

Setup Guide - Dual USB Accessory Socket

Support Form - Dual USB Accessory Socket

Dual USB Accessory Socket

12v System Components

FAQ's - 120Ah AGM Battery

Video's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

Support Form - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

Video's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

Support Form - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

Video's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

Support Form - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

The difference between AGM and Lithium batteries

FAQ's - 100Ah Lithium Battery

User Manual - 100Ah Lithium Battery

Support Form - 100Ah Lithium Battery

100Ah Lithium Battery

FAQ's - 105Ah Ultra Slim Lithium Battery

Video's - 105Ah Ultra Slim Lithium Battery

User Manual - 105Ah Ultra Slim Lithium Battery

Support Form - 105Ah Ultra Slim Lithium Battery

105Ah Ultra Slim Lithium Battery

User Manual - 120Ah Lithium Battery

Support Form - 120Ah Lithium Battery

120Ah Lithium Battery

User Manual - 120Ah Slimline Lithium Battery

Support Form - 120Ah Slimline Lithium Battery

120Ah Slimline Lithium Battery

User Manual - 200Ah Lithium Battery

Support Form - 200Ah Lithium Battery

200Ah Lithium Battery

Batteries - Lithium

FAQ's - Lithium Battery Box Power Station

Video's - Lithium Battery Box Power Station

User Manual - Lithium Battery Box Power Station

Support Form - Lithium Battery Box Power Station

Lithium Battery Box Power Station

FAQ's - 150Ah Lithium Power Station

Video's - 150Ah Lithium Power Station

User Manual - 150Ah Lithium Power Station

Support Form - 150Ah Lithium Power Station

150Ah Lithium Power Station

FAQ's - Portable Battery Box Power Station

Video's - Portable Battery Box Power Station

User Manual - Portable Battery Box Power Station

Support Form - Portable Battery Box Power Station

Portable Battery Box Power Station

Battery Boxes

FAQ's - 22AMP 9 Stage Charger

Video's - 22AMP 9 Stage Charger

User Manual - 22AMP 9 Stage Charger

Support form - 22AMP 9 Stage Charger

22AMP 9 Stage Charger

FAQ's - 25A DCDC Solar Charger

Setup Guide - 25A DCDC Charger

Video's - 25A DCDC Charger

User Manual - 25A DCDC Charger

Support form - 25A DCDC Charger

25A DCDC Charger

FAQ's - 40A DCDC Charger

Video's - 40A DCDC Charger

User Manual - 40A DCDC Charger

Support form - 40A DCDC Solar Charger

40A DCDC Charger

FAQ's - Flexicharge 32A Smart Charger

Video's - Flexicharge 32A Smart Charger

User Manual - Flexicharge 32A Smart Charger

Support form - Flexicharge 32A Smart Charger

Flexicharge 32A Smart Charger

Battery Chargers

Setup Guide - Slimline Battery Trays

Support form - Slimline Battery Trays

Slimline Battery Trays

Setup Guide - Battery Tray Accessory Panel

Support form - Battery Tray Accessory Panel

Battery Tray Accessory Panel

Video's - 200Ah Battery Tray

Support form - 200Ah Battery Tray

200Ah Battery Tray

Support form - Kickass N70 Tray

Kickass N70 Tray

Support form - Battery Box Tray

Battery Box Tray

Battery Trays

FAQ's - Lithium Camping Shower

Video's - Lithium Camping Shower

Support Form - Lithium Camping Shower

Lithium Camping Shower

FAQ's - Gad Hot Water System

User Manual - Gas Hot Water System

Troubleshooting Guide - Gas Hot Water System

Support Form - Gas Hot Water System

Video's - Shower Tent Awning

Setup Guide - Shower Tent Awning

Support Form - Shower Tent Awning

Shower Tent Awning

Troubleshooting Guide - Gas Hot Water SystemUpdated 2 days ago