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I missed my order delivery, now what?Updated a month ago

Missing a delivery can be frustrating, but don't worry! If you've received a delivery notification card from the courier service, here's what you need to know to get your package promptly:

  1. Read the Card Thoroughly: The delivery notification card left by the courier usually contains essential information about your missed delivery. Take a moment to read through it carefully to understand the next steps.

  2. Check Delivery Options: The card typically outlines various options available to you, such as rescheduling the delivery for a convenient time or picking it up from a nearby depot or partner location.

  3. Follow the Instructions: Follow the instructions provided on the card to proceed with your preferred option. This may involve contacting the courier service via phone or visiting their website to arrange for redelivery or pickup.

  4. Provide Necessary Information: Depending on the chosen option, you may need to provide additional information such as your tracking number, delivery address, or identification when scheduling redelivery or picking up your package.

  5. Contact Customer Support if Needed: If you encounter any difficulties or have specific concerns about your delivery, don't hesitate to reach out to the courier's customer support team for assistance. They'll be able to provide further guidance and address any issues you may have.

Remember, missed deliveries happen, but with a little proactive effort, you'll have your package in no time. Follow these steps, and soon enough, you'll be enjoying your KickAss products.

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