How do I track my order?Updated 15 days ago
Once you've received a dispatch notification, you can track your order using the KickAss Shipping Tracker.
Simply enter either:
Your order number and email address, or
Your tracking number (found in your dispatch confirmation email),
then click Search to view the latest tracking updates.
My tracking link isn’t showing any status updates?
Don’t worry — this is completely normal. After your order is collected by the courier, it may take up to 48 hours for the first scan to appear in the tracking system.
During this time, the parcel is typically in transit to a sorting facility and hasn't yet been scanned into the courier's network. Once the first scan is registered, you’ll start to see regular updates and an estimated delivery date.