How do I lodge a warranty claim?Updated 9 days ago

Submitting a warranty claim is simple. Just gather clear photo and video evidence of the issue and complete our online Warranty Claim Form. 

For an overview of our Service & Warranty team, along with helpful tips on completing your claim correctly, watch the video below.

Please note: When it comes to troubleshooting 12V products, several factors can affect performance, including the power supply, charging system, wiring, connected accessories, safety components like fuses or VSRs, the product’s location, and even the environment. The more detail you can provide about your product and setup, the easier it will be for our team to identify and resolve the issue. This also helps us reach a solution much faster.