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Change of Mind PolicyUpdated a month ago

At KickAss Products, we understand that sometimes circumstances change, and you may need to reconsider your purchase. That's why we offer a Change of Mind Policy to provide you with flexibility and peace of mind.

Policy Details:

  1. Notification Period: You must notify us within 7 days of receiving the item/s to request an exchange, credit, or refund for a change of mind.

  2. Condition of Returned Item: The item(s) must be returned in a new, unused condition, complete with its original packaging.

  3. Return Shipping: For all change of mind returns, the customer is responsible for the cost of postage back to our warehouse location. Original freight charges are non-refundable. 

  4. Additional Fees: Restocking fees and penalties may apply for damaged items, missing/damaged packaging, and used products.

How to Initiate a Return:

To initiate a return under our Change of Mind Policy, please submit a request here. Our team will guide you through the return process and provide assistance as needed.

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