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Change of Mind FAQ'sUpdated 21 days ago

I've opened my item but haven't used it. Can I return it?

Yes you can, as long as you notify us within 7days of receiving the item(s) and it is in new, unused condition with original packaging.

I haven’t used my item but I don't have the box. Can I return it?

Yes you can, as long as you notify us within the 7days of receiving the item(s)  and it is in new and unused condition. Please note that a restocking fee will apply due to the missing packaging. 

I've used my item, but no longer want it. Can I return it?

We do not accept change of mind returns for items that have been used by the customer.


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