<p id="isPasted"><img src="https://attachments.gorgias.help/984vj29WMX9xPKGO/hc/r1WE86ryQdxJ4Mvg/2024070203-06034345-5b18-4eae-98f4-100ca5d3f2cd-kickass-premium-dcdc-charger-dcdc-wiring-kit-plug-play-910562.jpg" style="width: 150px;" class="fr-fic fr-dib fr-fil"></p><h4 id="isPasted"><strong>How can I purchase the 25A DCDC Charger?</strong></h4><p>You can purchase the KickAss 25A DCDC Charger <a href="https://kickassproducts.com.au/products/kickass-12v-24v-25a-dcdc-charger-with-solar-mppt-pre-wired-anderson-1" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">online here</a>, call our sales team on (07) 3123 4715, or locate a <a href="https://supportportal.kickassproducts.com.au/en-GB/retail-store-locations-and-hours-534677" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">store near you</a>.</p><h4 id="where-can-i-find-the-user-manual-for-the-25a-dcdc-charger"><strong>Where can I find the user manual for the 25A DCDC Charger?</strong></h4><p>You can find the user manual on our <a href="https://cdn.shopify.com/s/files/1/0845/2341/7879/files/DCDC-CHARGER-12V25A-OPERATION-MANUAL.pdf" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">Support Portal</a>.</p><h4 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 0.8rem; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.21rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700;">My 25A DCDC charger gets really hot, is this normal?</strong></h4><p>Yes, they are designed to run up to 80 degrees Celsius. The case is a passive heat exchange, the harder the charger is working, the hotter the unit will get. If the charger is located in an enclosed space of hot environment the temperature of the unit will be amplified.</p><h4 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 0.8rem; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.21rem;"><strong style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700;">Is it normal for the 25A DCDC alternator light to blink when my car engine is turned off?</strong></h4><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px;">This is completely normal. When a vehicle is turned off and the alternator voltage is below the cut-in rate, the charger is still recognizing the starter battery, therefore the light will continue to blink as per the table below. After some time, the battery will drop below the cut-out voltage and the light will switch off completely.&#xA0;</p><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px;"><img src="https://attachments.gorgias.help/984vj29WMX9xPKGO/hc/r1WE86ryQdxJ4Mvg/2024051401-b291e740-62e6-4f9e-9e7a-ab739afc933b-213a4788-d5b2-4f9e-97ae-cb8305f621e3.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; width: 600px;" class="fr-fic fr-dib"></p><h4 id="what-battery-types-can-be-used-with-the-25a-dcdc-charger"><strong>What battery types can be used with the 25A DCDC charger?</strong></h4><p>GEL, AGM, WET, Calcium, and Lithium battery types</p><h4 id="how-do-i-change-battery-types-on-the-25a-dcdc-charger"><strong>How do I change battery types on the 25A DCDC charger?</strong></h4><p>The default battery setting is AGM. When the auxiliary battery is connected, press and hold the Mode button for 5 seconds or until the battery light starts flashing. Then select from either GEL, AGM, WET, CALCIUM or LITHIUM and wait for the battery light to stop flashing. When this occurs, your selection has been saved.</p><h4 id="can-i-install-the-25a-dcdc-charger-under-my-car-bonnet"><strong>Can I install the 25A DCDC charger under my car bonnet?</strong></h4><p>No, we do not recommend this. It may damage the charger due to excessive heat.</p><h4 id="can-a-25a-dcdc-charger-reactivate-a-lithium-battery-from-safe-mode"><strong>Can a 25A DCDC charger reactivate a Lithium Battery from safe mode?</strong></h4><p>Yes, but it would take a great deal of time as the battery will only accept a minimal amount of input charge to restore the battery from safe mode. We recommend using a 240V Mains charger that has a Lithium activation mode.</p><h4 id="can-the-heat-sensor-of-the-25a-dcdc-charger-be-shortened-by-cutting-and-rejoining-it"><strong>Can the heat sensor of the 25A DCDC charger be shortened by cutting and rejoining it?</strong></h4><p>Shortening the heat sensor wire of the 25A DCDC charger is not recommended. Modifying the wire by cutting and rejoining it may compromise the accuracy of the temperature readings and charger&apos;s performance.</p><h4 id="does-the-25a-dcdc-charger-have-bluetooth"><strong>Does the 25A DCDC charger have Bluetooth?</strong></h4><p>No, the 2022-2025 DCDC charger does not have Bluetooth compatability. However, we have just released a new model DCDC Charger that does have Bluetooth and some additional features. You can check it out<strong id="isPasted">&#xA0;<a href="https://kickassproducts.com.au/products/kickass-12v-24v-25a-dcdc-charger-with-solar-mppt-integrated-bluetooth-pre-wired-anderson" target="_blank" rel="noopener noreferrer">here</a></strong>&#xA0;</p><h4 id="isPasted"><strong>Can I connect a regulated solar panel to the 25A DCDC charger?</strong></h4><p><span data-teams="true">No. The 25A DCDC Charger is designed to work only with unregulated solar panels. It has a built-in MPPT controller, which requires an unregulated panel to function correctly. Connecting a regulated panel can cause charging issues or prevent the system from operating as intended.</span></p><h4 id="how-much-does-the-25a-dcdc-charger-weigh"><strong>How much does the 25A DCDC Charger weigh?</strong></h4><p>The KickCharge 25A DCDC Charger weighs 1.11kg.</p><h4 id="what-are-the-dimensions-of-the-25a-dcdc-charger"><strong>What are the dimensions of the &#xA0;25A DCDC Charger?</strong></h4><p>The dimensions are 120mm (W) x 40mm (H) x 165mm (L)&#xA0;</p><p><span style="font-size: 10px;">SKU: KADCDC25A-AND<br id="isPasted"></span></p>

FAQ's - 25A DCDC Charger

<p>Product Installation Guide:</p><p><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/MnIqZW9VuRI?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p><p><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/2_skqBjOiHY?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span><br></p>

Setup Guide - 25A DCDC Charger

<p>Product Overview:</p><p><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/uS8kNllhMXY?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p><p><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/XXzkU1mGztY?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span><br></p>

Video's - 25A DCDC Charger

User Manual - 25A DCDC Charger

Experiencing an issue with your KickAss product? Fill out the warranty claim form with as much detail as possible so our team can assist you promptly.

<p>Before submitting a warranty claim form, please be sure to check the product manual and our support articles for useful information as this is the quickest way to resolving your enquiry.</p><p><iframe src="https://www.cognitoforms.com/f/9mTLDCbuJ0uB2g0gSqCvcA/138" style="border:0;width:100%;" height="1800" data-cog-init="true"></iframe></p><script src="https://www.cognitoforms.com/f/iframe.js"></script>

Warranty Claim Form

Please find below KickAss live chat hours:

Click 'Contact Us' to submit an enquiry

Or give us a call at (07) 3123 4715

Go to KickAss Store

Track My Order

Store

Support Home

My Account

KickAss Products

KickAss 25A DCDC Battery Charger 12V-24V - Support Page

Product Guides & Troubleshooting

Battery Chargers

25A DCDC Charger

Retail Store Locations & Hours

How do I contact KickAss Products?

Can I book a time to speak with a 12V sales expert?

Where can I find an approved 12V Installer?

How can I check the arrival date of an out of stock item?

How to check in-store stock availability?

Do you sell gift cards?

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

Can I get a copy of my invoice?

How do pre-orders work at KickAss?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

What is a virtual card?

Payments & Pricing

Submit A Warranty Claim

FAQ's - 4-in-1 Vacuum Cleaner

User Manual - 4-in-1 Vacuum Cleaner

4-in-1 Vacuum Cleaner

FAQ's - 100W USB Car Charger

User Manual - 100W USB Car Charger

100W USB Car Charger

FAQ's - Bluetooth Soundbar

User Manual - Bluetooth Soundbar

Bluetooth Soundbar

Video's - Cigarette Socket Splitter

Cigarette Socket Splitter

FAQ's - Dual Zone Wireless Thermometer

Video's - Dual Zone Wireless Thermometer

User Manual - Dual Zone Wireless Thermometer

Dual Zone Wireless Thermometer

FAQ's - Electric Blanket

Video's - Electric Blanket

User Manual - Electric Blanket

Electric Blanket

FAQ's - Electric Camping Chair

User Manual - Electric Camping Chair

Electric Camping Chair

FAQ's - Inflatable Armchair

User Manual - Inflatable Armchair

Inflatable Armchair

FAQ's - Inflatable Ottoman

User Manual - Inflatable Ottoman

Inflatable Ottoman

FAQ's - Inflatable Sofa

User Manual - Inflatable Sofa

Inflatable Sofa

Lithium 1500A Jump Starter

Lithium 3000A Jump Starter

Jump Starters

FAQ's - Lithium Vacuum Sealer

Quick Start Guide - Lithium Vacuum Sealer

User Manual - Lithium Vacuum Sealer

Lithium Vacuum Sealer

FAQ's - Portable Vacuum Cleaner

User Manual - Portable Vacuum Cleaner

Portable Vacuum Cleaner

FAQ's - USB Fast Charger

User Manual - USB Fast Charger

USB Fast Charger

FAQ's - Vacuum Sealer

User Manual - Vacuum Sealer

Vacuum Sealer

FAQ's - Wireless Charging Pad

Wireless Charging Pad

12V Accessories

Setup Guide - 50A VSR Relay

Video's - 50A VSR Relay

50A VSR Relay

Video's - 140A Dual Sensing VSR

Setup Guide - 140A Dual Sensing VSR

140A Dual Sensing VSR

FAQ's - 500A Battery Monitoring Shunt

Video's - 500A Battery Monitoring Shunt

Setup Guide - 500A Battery Monitoring Shunt

User Manual - 500A Battery Monitoring Shunt

What parameters should I set my 500A Shunt to?

500A Battery Monitoring Shunt

FAQ's - 600A Smart Battery Shunt

Mobile App - 600A Smart Battery Shunt

User Manual - 600A Smart Battery Shunt

600A Smart Battery Shunt

User Manual - Bluetooth Battery Monitor

Bluetooth Battery Monitor

Video's - Low Voltage Disconnect (LVD)

User Manual - Low Voltage Disconnect (LVD)

Low Voltage Disconnect (LVD)

Digital Clamp MultiMeter

Video's - Digital DC Watt Meter

User Manual - Digital DC Watt Meter

Digital DC Watt Meter

Video's - Dual Sensing VSR

Setup Guide - Dual Sensing VSR

Dual Sensing VSR

Setup Guide - Dual USB Accessory Socket

Warranty Form - Dual USB Accessory Socket

Dual USB Accessory Socket

Video's - Electrical Component Kit

Electrical Component Kit

FAQ's - Lithium Battery Remote Display

Lithium Battery Remote Display

Video's - Smart Battery Guard

User Manual - Smart Battery Guard

Smart Battery Guard

12V System Components

FAQ's - 240W GaN Charger

User Manual - 240W GaN Charger

240W GaN Charger

FAQ's - 500W Panel Heater

Quick Start Guide - 500W Panel Heater

User Manual - 500W Panel Heater

Troubleshooting Guide - 500W Panel Heater

500W Panel Heater

FAQ's - 1000W Panel Heater

User Manual - 1000W Panel Heater

1000W Panel Heater

FAQ's - Portable Air Conditioner

How to Optimise Cooling Efficiency

User Manual - Portable Air Conditioner

Portable Air Conditioner

240V Accessories

How to charge and maintain deep cycle AGM batteries

FAQ's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

Video's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

The difference between AGM and Lithium batteries

FAQ's - 100Ah Smart Lithium Battery

Mobile App - 100Ah Smart Lithium Battery

User Manual - 100Ah Smart Lithium Battery

100Ah Smart Lithium Battery

105Ah Ultra Slim - Gen 1

105Ah Ultra Slim - Gen 2

105Ah Ultra Slim Range

FAQ's - 120Ah Smart Lithium Battery

Mobile App - 120Ah Smart Lithium Battery

User Manual - 120Ah Smart Lithium Battery

120Ah Smart Lithium Battery

FAQ's - 120Ah Smart Slimline Lithium Battery

User Manual - 120Ah Smart Slimline Lithium Battery

Mobile App - 120Ah Smart Slimline Lithium Battery

120Ah Smart Slimline Lithium Battery

FAQ's - 230Ah Ultra-X Battery Range

Mobile App - 230Ah Ultra-X Battery Range

User Manual - 230Ah Ultra-X Battery Range

230Ah Ultra-X Battery Range

User Manual - 200Ah Lithium Battery

200Ah Lithium Battery

FAQ's - 120Ah Basic Lithium Battery

Video's - 120Ah Basic Lithium Battery

User Manual - 120Ah Basic Lithium Battery

120Ah Basic Lithium Battery

FAQ's - 120Ah Lithium Battery

User Manual - 120Ah Lithium Battery

Mobile App - 120Ah Lithium Battery

120Ah Lithium Battery

FAQ's - 100Ah Lithium Battery

User Manual - 100Ah Lithium Battery

100Ah Lithium Battery

Batteries - Lithium

FAQ's - 100Ah Lithium Power Station

Video's - 100Ah Lithium Power Station

User Manual - 100Ah Lithium Power Station

Mobile App - 100Ah Lithium Power Station

100Ah Lithium Power Station

FAQ's - 150Ah Lithium Power Station

Video's - 150Ah Lithium Power Station

150Ah Lithium Power Station

Battery Boxes