Please find below KickAss live chat hours:

Click 'Contact Us' to submit an enquiry

Or give us a call at (07) 3123 4715

Go to KickAss Store

Support Portal Home

My Account

Go to Store

KickAss Products

Navigate through common issues effortlessly with our troubleshooting guide. Explore practical solutions, tips, and troubleshooting steps to resolve any challenges you may encounter.

KickAss Quickfire Portable 600W Electric BBQ - Troubleshooting Guide

Product Guides & Troubleshooting

Cooking Appliances

Portable Induction Cooktop

Where are KickAss retail stores located?

What are the retail store open hours?

How do I contact KickAss Products?

Can I book a time to speak with a 12v expert?

Do you sell gift cards?

How can I check the arrival date of an out of stock item?

How to check in-store stock availability

Where can I find an approved 12V Installer?

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

How do I redeem my rewards points?

I didn't receive my $15 welcome code email?

How can I get a copy of my invoice?

How do I track my order?

How do pre-orders work at KickAss?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

What is a virtual card?

Payments & Pricing

FAQ's - Soundbar

User Manual - Soundbar

Support Form - Bluetooth Soundbar

Bluetooth Soundbar

Video's - Cigarette Socket Splitter

Support Form - Cigarette Socket Splitter

Cigarette Socket Splitter

Video's - Dual Zone Wireless Thermometer

User Manual - Dual Zone Wireless Thermometer

Support Form - Dual Zone Wireless Thermometer

Dual Zone Wireless Thermometer

FAQ's - Electric Blanket

Video's - Electric Blanket

User Manual - Electric Blanket

Support Form - Electric Blanket

Electric Blanket

User Manual - Jet Blower Fan

Support Form - Jet Blower Fan

Jet Blower Fan

4 in 1 Jump Starter & Air Compressor

Lithium 1500A Jump Starter

Jump Starters

User Manual - Portable Air Conditioner

Support Form - Portable Air Conditioner

How to Optimise Cooling Efficiency

Portable Air Conditioner

Camping Fan & Power Bank

Large Oscillating Fan with Tripod

Portable 5V Clip Fan

Portable Hanging Fan

Portable Fans

Video's - Vacuum Sealer

User Manual - Vacuum Sealer

Support Form - Vacuum Sealer

Vacuum Sealer

Video's - Wireless Charging Pad

Support Form - Wireless Charging Pad

Wireless Charging Pad

12v Accessories

Setup Guide - 50Amp VSR Relay

Video's - 50Amp VSR Relay

Support Form - 50Amp VSR Relay

50Amp VSR Relay

Video's - 140Amp Dual Sensing VSR

Setup Guide - 140Amp Dual Sensing VSR

Support Form - 140Amp Dual Sensing VSR

140Amp Dual Sensing VSR

FAQ's - 500A Battery Monitoring Shunt

Video's - 500A Battery Monitoring Shunt

Setup Guide - 500A Battery Monitoring Shunt

User Manual - 500A Battery Monitoring Shunt

Support Form - 500A Battery Monitoring Shunt

What parameters should I set my 500A Shunt to?

500A Battery Monitoring Shunt

User Manual - Bluetooth Battery Monitor

Support Form - Bluetooth Battery Monitor

Bluetooth Battery Monitor

Video's - Digital DC Watt Meter

User Manual - Digital DC Watt Meter

Support Form - Digital DC Watt Meter

Digital DC Watt Meter

Video's - Dual Sensing VSR

Setup Guide - Dual Sensing VSR

Support Form - Dual Sensing VSR

Dual Sensing VSR

Setup Guide - Dual USB Accessory Socket

Support Form - Dual USB Accessory Socket

Dual USB Accessory Socket

Video's - Electrical Component Kit

Support Form - Electrical Component Kit

Electrical Component Kit

FAQ's - Lithium Battery Remote Display

Support Form - Lithium Battery Remote Display

Lithium Battery Remote Display

Video's - Low Voltage Disconnect LVD

User Manual - Low Voltage Disconnect LVD

Support Form - Low Voltage Disconnect LVD

Low Voltage Disconnect LVD

Video's - Smart Battery Guard

User Manual - Smart Battery Guard

Support Form - Smart Battery Guard

Smart Battery Guard

12v System Components

How to charge and maintain deep cycle AGM batteries

FAQ's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

Support Form - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

Support Form - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

Video's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

Support Form - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

The difference between AGM and Lithium batteries

FAQ's - 100Ah Smart Lithium Battery

Mobile App - 100Ah Smart Lithium Battery

User Manual - 100Ah Smart Lithium Battery

Support Form - 100Ah Smart Lithium Battery

100Ah Smart Lithium Battery

FAQ's - 100Ah Lithium Battery

User Manual - 100Ah Lithium Battery

Support Form - 100Ah Lithium Battery

100Ah Lithium Battery

FAQ's - 105Ah Ultra Slim Lithium Battery

Video's - 105Ah Ultra Slim Lithium Battery

User Manual - 105Ah Ultra Slim Lithium Battery

Mobile App - 105Ah Ultra Slim Lithium Battery

Support Form - 105Ah Ultra Slim Lithium Battery

105Ah Ultra Slim Lithium Battery

FAQ's - 120Ah Basic Lithium Battery

Video's - 120Ah Basic Lithium Battery

User Manual - 120Ah Basic Lithium Battery

Support Form - 120Ah Basic Lithium Battery

120Ah Basic Lithium Battery

Mobile App - 120Ah Smart Lithium Battery

User Manual - 120Ah Smart Lithium Battery

Support Form - 120Ah Smart Lithium Battery

120Ah Smart Lithium Battery

FAQ's - 120Ah Lithium Battery

User Manual - 120Ah Lithium Battery

Mobile App - 120Ah Lithium Battery

Support Form - 120Ah Lithium Battery

120Ah Lithium Battery

User Manual - 120Ah Smart Slimline Lithium Battery

Mobile App - 120Ah Smart Slimline Lithium Battery

Support Form - 120Ah Smart Slimline Lithium Battery

120Ah Slimline Lithium Battery

User Manual - 200Ah Lithium Battery

Mobile App - 200Ah Lithium Battery

Support Form - 200Ah Lithium Battery

200Ah Lithium Battery

Support Form - 230Ah Ultra-X Lithium Batteries

Mobile App - 230Ah Ultra-X Battery Range

User Manual - Ultra-X Series

230Ah Ultra-X Battery Range

Batteries - Lithium

FAQ's - Lithium Battery Box Power Station

Video's - Lithium Battery Box Power Station

User Manual - Lithium Battery Box Power Station

Mobile App - Lithium Battery Box Power Station

Support Form - Lithium Battery Box Power Station

Lithium Battery Box Power Station

FAQ's - 100Ah Lithium Power Station

Video's - 100Ah Lithium Power Station

Mobile App - 100Ah Lithium Power Station

Support Form - 100Ah Lithium Power Station

100Ah Lithium Power Station

FAQ's - 150Ah Lithium Power Station

Video's - 150Ah Lithium Power Station

User Manual - 150Ah Lithium Power Station

Mobile App - 150Ah Lithium Power Station

Support Form - 150Ah Lithium Power Station

150Ah Lithium Power Station

FAQ's - Portable Battery Box Power Station

Video's - Portable Battery Box Power Station

User Manual - Portable Battery Box Power Station

Support Form - Portable Battery Box Power Station

Portable Battery Box Power Station

Battery Boxes

FAQ's - 22AMP 9 Stage Charger

22AMP 9 Stage Charger

Battery Chargers

Troubleshooting Guide - Portable Induction Cooktop

Troubleshooting Guide - Portable Induction CooktopUpdated 8 months ago