Please find below KickAss live chat hours:

Click 'Contact Us' to submit an enquiry

Or give us a call at (07) 3123 4715

Go to KickAss Store

Track My Order

Store

Support Home

My Account

KickAss Products

If you purchased a KickAss Hot Water unit prior to July 17, 2023, you may request a replacement gas hose via this support form. 

KickAss Recall Notice - Hose & Regulator - Replacement Form

Recall Notices

Gas Hot Water System: Hose & Regulator

Retail Store Locations & Hours

How do I contact KickAss Products?

Can I book a time to speak with a 12V sales expert?

Where can I find an approved 12V Installer?

How to check in-store stock availability?

Do you sell gift cards?

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

Can I get a copy of my invoice?

How do pre-orders work at KickAss?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

What is a virtual card?

Payments & Pricing

Submit A Warranty Claim

FAQ's - 4-Tyre Inflation & Deflation Hose & Gauge Kit

User Manual - 4-Tyre Inflation & Deflation Hose & Gauge Kit

Warranty Claim Form

4-Tyre Inflation & Deflation Hose & Gauge Kit

FAQ's - Twin Outlet Air Compressor

User Manual - Twin Outlet Air Compressor

Twin Outlet Air Compressor

FAQ's - 4-in-1 Vacuum Cleaner

User Manual - 4-in-1 Vacuum Cleaner

4-in-1 Vacuum Cleaner

FAQ's - 100W USB Car Charger

User Manual - 100W USB Car Charger

100W USB Car Charger

FAQ's - 240W GaN Charger

User Manual - 240W GaN Charger

240W GaN Charger

Video's - Cigarette Socket Splitter

Cigarette Socket Splitter

FAQ's - Dual Zone Wireless Thermometer

Video's - Dual Zone Wireless Thermometer

User Manual - Dual Zone Wireless Thermometer

Dual Zone Wireless Thermometer

Lithium 1500A Jump Starter

Lithium 3000A Jump Starter

Jump Starters

FAQ's - Portable Vacuum Cleaner

User Manual - Portable Vacuum Cleaner

Portable Vacuum Cleaner

FAQ's - Rechargeable SUP Pump

User Manual - Rechargeable SUP Pump

Rechargeable SUP Pump

FAQ's - USB Fast Charger

User Manual - USB Fast Charger

USB Fast Charger

FAQ's - Wireless Charging Pad

Wireless Charging Pad

12V Accessories

Video's - 140A Dual Sensing VSR

Setup Guide - 140A Dual Sensing VSR

140A Dual Sensing VSR

FAQ's - 500A Battery Monitoring Shunt

Video's - 500A Battery Monitoring Shunt

Setup Guide - 500A Battery Monitoring Shunt

User Manual - 500A Battery Monitoring Shunt

What parameters should I set my 500A Shunt to?

500A Battery Monitoring Shunt

FAQ's - 600A Smart Battery Shunt

Mobile App - 600A Smart Battery Shunt

User Manual - 600A Smart Battery Shunt

600A Smart Battery Shunt

User Manual - Bluetooth Battery Monitor

Bluetooth Battery Monitor

FAQ's - Caravan Power Adaptor

User Manual - Caravan Power Adaptor

Caravan Power Adaptor

Digital Clamp MultiMeter

Video's - Digital DC Watt Meter

User Manual - Digital DC Watt Meter

Digital DC Watt Meter

Video's - Dual Sensing VSR

Setup Guide - Dual Sensing VSR

Dual Sensing VSR

Setup Guide - Dual USB Accessory Socket

Warranty Form - Dual USB Accessory Socket

Dual USB Accessory Socket

Video's - Electrical Component Kit

Electrical Component Kit

FAQ's - Lithium Battery Remote Display

Lithium Battery Remote Display

Video's - Low Voltage Disconnect (LVD)

User Manual - Low Voltage Disconnect (LVD)

Low Voltage Disconnect (LVD)

Video's - Smart Battery Guard

User Manual - Smart Battery Guard

Smart Battery Guard

12V System Components

How to charge and maintain deep cycle AGM batteries

FAQ's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

Video's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

The difference between AGM and Lithium batteries

FAQ's - 120Ah XB Compact Lithium Battery

User Manual - 120Ah XB Compact Lithium Battery

120Ah XB Compact Lithium Battery

FAQ's - 120Ah XB Slimline Lithium Battery

User Manual - 120Ah XB Slimline Lithium Battery

120Ah XB Slimline Lithium Battery

FAQ's - 160Ah XB Lithium Battery

User Manual - 160Ah XB Lithium Battery

160Ah XB Lithium Battery

Mobile App - 120Ah Ultra-X Slimline Lithium Battery

120Ah Ultra-X Slimline Lithium Battery

FAQ's - 230Ah Ultra-X Battery Range

Mobile App - 230Ah Ultra-X Battery Range

User Manual - 230Ah Ultra-X Battery Range

230Ah Ultra-X Battery Range

FAQ's - 300Ah Ultra-X Compact Lithium Battery

Mobile App - 300Ah Ultra-X Compact Lithium Battery

User Manual - 300Ah Ultra-X Compact Lithium Battery

300Ah Ultra-X Compact Lithium Battery

FAQ's - 460Ah Ultra-X Lithium Battery

Mobile App - 460Ah Ultra-X Lithium Battery

User Manual - 460Ah Ultra-X Lithium Battery

460Ah Ultra-X Lithium Battery

FAQ's - 100Ah Smart Lithium Battery

Mobile App - 100Ah Smart Lithium Battery

User Manual - 100Ah Smart Lithium Battery

100Ah Smart Lithium Battery

105Ah Ultra Slim - Gen 1

105Ah Ultra Slim - Gen 2

105Ah Ultra Slim Range

FAQ's - 120Ah Smart Lithium Battery

Mobile App - 120Ah Smart Lithium Battery

User Manual - 120Ah Smart Lithium Battery

120Ah Smart Lithium Battery

FAQ's - 120Ah Smart Slimline Lithium Battery

User Manual - 120Ah Smart Slimline Lithium Battery

Mobile App - 120Ah Smart Slimline Lithium Battery

120Ah Smart Slimline Lithium Battery

User Manual - 200Ah Lithium Battery

200Ah Lithium Battery

FAQ's - 120Ah Basic Lithium Battery

Video's - 120Ah Basic Lithium Battery

User Manual - 120Ah Basic Lithium Battery

120Ah Basic Lithium Battery

FAQ's - 120Ah Lithium Battery

User Manual - 120Ah Lithium Battery

Mobile App - 120Ah Lithium Battery

120Ah Lithium Battery

FAQ's - 100Ah Lithium Battery

User Manual - 100Ah Lithium Battery

100Ah Lithium Battery

Batteries - Lithium

FAQ's - 100Ah Lithium Power Station

Video's - 100Ah Lithium Power Station

User Manual - 100Ah Lithium Power Station

Mobile App - 100Ah Lithium Power Station

100Ah Lithium Power Station

FAQ's - 150Ah Lithium Power Station

Video's - 150Ah Lithium Power Station

User Manual - 150Ah Lithium Power Station

Mobile App - 150Ah Lithium Power Station

150Ah Lithium Power Station

FAQ's - 125Ah Lithium Power Station

User Manual - 125Ah Lithium Power Station

Mobile App - 125Ah Lithium Power Station

125Ah Lithium Power Station

FAQ's - 205Ah Lithium Power Station

User Manual - 205Ah Lithium Power Station

Mobile App - 205Ah Lithium Power Station

205Ah Lithium Power Station

FAQ's - Battery Box with 25A BT DCDC Charger

User Manual - Battery Box with 25A BT DCDC Charger

Mobile App - Battery Box with 25A BT DCDC Charger

Battery Box with 25A BT DCDC Charger

FAQ's - Portable Battery Box Power Station

Video's - Portable Battery Box Power Station

User Manual - Portable Battery Box Power Station

Portable Battery Box Power Station

FAQ's - Lithium Battery Box Power Station

Video's - Lithium Battery Box Power Station

Lithium Battery Box Power Station

Battery Boxes

Product Guides & Troubleshooting

Replacement Request Form

Replacement Request FormUpdated 9 months ago