Please find below KickAss live chat hours:

Click 'Contact Us' to submit an enquiry

Or give us a call at (07) 3123 4715

Go to KickAss Store

Support Portal Home

My Account

Go to Store

KickAss Products

<h4 style="text-align: center;" id="quick-start-video"><span style="font-size: 18px;">Quick Start Video</span></h4><p><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://www.youtube.com/embed/6m_TpoKB1Q4?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p><p><br></p><h4 style="text-align: center;" id="quick-start-manual"><span style="font-size: 18px;">Quick Start Manual</span></h4><p><a href="https://cdn.shopify.com/s/files/1/0845/2341/7879/files/POWERBOSS-QUICKSTARTGUIDE_2.pdf?v=1750897179" target="_blank" rel="noopener noreferrer"><img src="https://attachments.gorgias.help/984vj29WMX9xPKGO/hc/r1WE86ryQdxJ4Mvg/2025062523-88d335ba-3220-4d38-add5-21be2c0c0b27-396227c8-b805-4fb1-b469-5c7788cefc9c.png" style="width: 484px;" class="fr-fic fr-dib"></a></p><p><br></p>

Embark on your product journey seamlessly with our setup guide page. Navigate step-by-step instructions, tips, and visuals to ensure hassle-free installation and configuration.

KickAss PowerBoss - Installation Guide

Product Guides & Troubleshooting

Power Systems

PowerBoss

Retail Store Locations & Hours

How do I contact KickAss Products?

Can I book a time to speak with a 12V expert?

Where can I find an approved 12V Installer?

How can I check the arrival date of an out of stock item?

How to check in-store stock availability?

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

Does KickAss offer a welcome discount?

How can I get a copy of my invoice?

How do pre-orders work at KickAss?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

What is a virtual card?

Payments & Pricing

FAQ's - 100W USB Car Charger

User Manual - 100W USB Car Charger

Support Form - 100W USB Car Charger

100W USB Car Charger

FAQ's - 500W Panel Heater

Quick Start Guide - 500W Panel Heater

User Manual - 500W Panel Heater

Troubleshooting Guide - 500W Panel Heater

Support Form - 500W Panel Heater

500W Panel Heater

FAQ's - Bluetooth Soundbar

User Manual - Bluetooth Soundbar

Support Form - Bluetooth Soundbar

Bluetooth Soundbar

Video's - Cigarette Socket Splitter

Support Form - Cigarette Socket Splitter

Cigarette Socket Splitter

FAQ's - Dual Zone Wireless Thermometer

Video's - Dual Zone Wireless Thermometer

User Manual - Dual Zone Wireless Thermometer

Support Form - Dual Zone Wireless Thermometer

Dual Zone Wireless Thermometer

FAQ's - Electric Blanket

Video's - Electric Blanket

User Manual - Electric Blanket

Support Form - Electric Blanket

Electric Blanket

4 in 1 Jump Starter & Air Compressor

Lithium 1500A Jump Starter

Jump Starters

360° Oscillating Fan

360° Hardwired Fan

Camping Fan & Power Bank

Jet Blower Fan

Jet Blower Fan Max

Large Oscillating Fan with Tripod

Misting Fan with LED

Portable 5V Clip Fan

Portable Hanging Fan

Portable Fans

FAQ's - Portable Air Conditioner

How to Optimise Cooling Efficiency

User Manual - Portable Air Conditioner

Support Form - Portable Air Conditioner

Portable Air Conditioner

FAQ's - Portable Vacuum Cleaner

User Manual - Portable Vacuum Cleaner

Support Form - Portable Vacuum Cleaner

Portable Vacuum Cleaner

FAQ's - USB Fast Charger

User Manual - USB Fast Charger

Support Form - USB Fast Charger

USB Fast Charger

FAQ's - Vacuum Sealer

Video's - Vacuum Sealer

User Manual - Vacuum Sealer

Support Form - Vacuum Sealer

Vacuum Sealer

FAQ's - Wireless Charging Pad

Video's - Wireless Charging Pad

Support Form - Wireless Charging Pad

Wireless Charging Pad

12V Accessories

Setup Guide - 50Amp VSR Relay

Video's - 50Amp VSR Relay

Support Form - 50Amp VSR Relay

50Amp VSR Relay

Video's - 140Amp Dual Sensing VSR

Setup Guide - 140Amp Dual Sensing VSR

Support Form - 140Amp Dual Sensing VSR

140Amp Dual Sensing VSR

FAQ's - 500A Battery Monitoring Shunt

Video's - 500A Battery Monitoring Shunt

Setup Guide - 500A Battery Monitoring Shunt

User Manual - 500A Battery Monitoring Shunt

Support Form - 500A Battery Monitoring Shunt

What parameters should I set my 500A Shunt to?

500A Battery Monitoring Shunt

User Manual - Bluetooth Battery Monitor

Support Form - Bluetooth Battery Monitor

Bluetooth Battery Monitor

Video's - Low Voltage Disconnect LVD

User Manual - Low Voltage Disconnect LVD

Support Form - Low Voltage Disconnect LVD

Low Voltage Disconnect LVD

Support Form - Digital Clamp MultiMeter

Digital Clamp MultiMeter

Video's - Digital DC Watt Meter

User Manual - Digital DC Watt Meter

Support Form - Digital DC Watt Meter

Digital DC Watt Meter

Video's - Dual Sensing VSR

Setup Guide - Dual Sensing VSR

Support Form - Dual Sensing VSR

Dual Sensing VSR

Setup Guide - Dual USB Accessory Socket

Support Form - Dual USB Accessory Socket

Dual USB Accessory Socket

Video's - Electrical Component Kit

Support Form - Electrical Component Kit

Electrical Component Kit

FAQ's - Lithium Battery Remote Display

Support Form - Lithium Battery Remote Display

Lithium Battery Remote Display

Video's - Smart Battery Guard

User Manual - Smart Battery Guard

Support Form - Smart Battery Guard

Smart Battery Guard

12V System Components

How to charge and maintain deep cycle AGM batteries

FAQ's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

Support Form - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

Support Form - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

Video's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

Support Form - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

The difference between AGM and Lithium batteries

FAQ's - 100Ah Smart Lithium Battery

Mobile App - 100Ah Smart Lithium Battery

User Manual - 100Ah Smart Lithium Battery

Support Form - 100Ah Smart Lithium Battery

100Ah Smart Lithium Battery

FAQ's - 100Ah Lithium Battery

User Manual - 100Ah Lithium Battery

Support Form - 100Ah Lithium Battery

100Ah Lithium Battery

105Ah Ultra Slim - Gen 1

105Ah Ultra Slim - Gen 2

105Ah Ultra Slim Range

FAQ's - 120Ah Basic Lithium Battery

Video's - 120Ah Basic Lithium Battery

User Manual - 120Ah Basic Lithium Battery

Support Form - 120Ah Basic Lithium Battery

120Ah Basic Lithium Battery

FAQ's - 120Ah Smart Lithium Battery

Mobile App - 120Ah Smart Lithium Battery

User Manual - 120Ah Smart Lithium Battery

Support Form - 120Ah Smart Lithium Battery

120Ah Smart Lithium Battery

FAQ's - 120Ah Lithium Battery

User Manual - 120Ah Lithium Battery

Mobile App - 120Ah Lithium Battery

Support Form - 120Ah Lithium Battery

120Ah Lithium Battery

FAQ's - 120Ah Smart Slimline Lithium Battery

User Manual - 120Ah Smart Slimline Lithium Battery

Mobile App - 120Ah Smart Slimline Lithium Battery

Support Form - 120Ah Smart Slimline Lithium Battery

120Ah Slimline Lithium Battery

User Manual - 200Ah Lithium Battery

Mobile App - 200Ah Lithium Battery

Support Form - 200Ah Lithium Battery

200Ah Lithium Battery

FAQ's - 230Ah Ultra-X Battery Range

Support Form - 230Ah Ultra-X Battery Range

Mobile App - 230Ah Ultra-X Battery Range

User Manual - 230Ah Ultra-X Battery Range

230Ah Ultra-X Battery Range

Batteries - Lithium

FAQ's - Lithium Battery Box Power Station

Video's - Lithium Battery Box Power Station

Lithium Battery Box Power Station

Battery Boxes

Quick Start Guide - PowerBoss

Quick Start Guide - PowerBossUpdated 2 months ago

Quick Start Video

Quick Start Manual