myCOOLMAN Warranty InformationUpdated 2 days ago

KickAss Products is proud to be partnering with myCOOLMAN to bring you the Recreational Series of portable fridge/freezers. This partnership comes with the added benefit of myCOOLMAN’s exceptional service and warranty support for consumers, including 200+ service agents nationwide. 

Below is some helpful information regarding myCOOLMAN warranty coverage when purchased through KickAss Products:

Warranty Coverage

myCOOLMAN Recreational Series fridge/freezers 3-year Full Warranty 

myCOOLMAN 16L Ice Box 12-month Warranty

myCOOLMAN Authorised Service Agents

To find a local agent near you, please utilise the Service Agent Locator.

myCOOLMAN Terms & Conditions

The myCOOLMAN warranty is provided in addition to any right provided under the Australian Consumer Law. If it's determine that a myCOOLMAN product is defective in materials or workmanship during the warranty period, either a repair or replacement will be offered.

This warranty does not apply to failure or damage to a myCOOLMAN product caused by indirect or faulty fitment, accidental or intentional damage, failure of other products, incorrect application, incorrect voltage, environmental damage, operation of the product outside of its environmental and technical specifications, or repair of modification carried out by anyone other than an authorised repairer.  

How to process a warranty for a myCOOLMAN product purchased at KickAss

1. Locate your KickAss Invoice. 

2. Contact the myCOOLMAN Service Department:

Phone: 1300 072 018

Email: [email protected]

Do Not return your myCOOLMAN fridge/freezer to a KickAss Products Location, unless directed by a Service and Warranty Specialist.