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I didn't receive my $15 welcome code email?Updated 24 days ago

Apologies for the inconvenience regarding the non-receipt of your welcome code for a discount on your initial order. There are several potential reasons why you may not have received the anticipated welcome email.

If you have engaged with KickAss previously by subscribing or making a purchase, our system may already have your contact information. Consequently, you may not qualify for the welcome discount code if you have previously placed an order with us. If you have recently subscribed but have not yet made a purchase, kindly contact our team, and we will be glad to assist you.

If you are a first-time customer and cannot locate the email, please check your spam/junk folder as our welcome email may have been redirected there by your email client, especially if you have not received previous communications from us.

Should you still be unable to locate the email and are indeed a first-time shopper at KickAss, please reach out to our support team for further assistance.


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