FAQ's - Gas Hot Water SystemUpdated 10 days ago
How can I purchase the Gas Hot Water System?
You can purchase the Gas Hot Water System online here, call our sales team on (07) 3123 4715, or locate a store near you.
Where can I find the user manual for the Gas Hot Water System?
You can find the user manual on our Support Portal.
What size pump is recommended for the Gas Hot Water Unit?
We suggest a flow rate of 6-12 liters per minute for optimal performance. Exceeding this range may reduce the unit's efficiency and its ability to heat the water effectively. Additionally, please ensure that the pressure does not exceed 1 MPa (145 PSI).
The supplied gas hose with my Gas Hot Water Unit doesn't fit my gas bottle?
In 2021, Australian gas regulations were updated, altering the required connection type from the old POL (Type 21) to the LCC27 fitting. All KickAss Gas Hot Water Units are sold with the mandated LCC27 female fitting on the gas hose. What is the difference between the fittings:
If you have a gas cylinder with the old style POL fitting, you can continue to use the cylinder until it reaches its current 10-year testing date. However, in order to use the KickAss Gas Hot Water Unit, you must purchase or swap your current gas bottle with a replacement that has a LCC27 fitting.
Can I plumb the Gas Hot Water Unit in a permanent application?
No, the Gas Hot Water Unit is intended for temporary camping solutions and its not intended to be used in a permanent applications.
Water flows through the Gas Hot Water System, but it is not hot. What should I check?
If water is flowing but not heating in the Gas Hot Water System, try the following troubleshooting steps:
1. Check if the ignition switch batteries need to be replaced.
2. Ensure water pressure is at least 0.25 MPa.
3. Confirm the propane regulator is fully connected and there's enough gas.
4. Make sure the water inlet (far right) and showerhead outlet (center) are connected correctly.
What is the maximum temperature of the Gas Hot Water System?
The Gas Hot Water System has a maximum temperature of 45°C.
What temperature range can the LCD screen of the Gas Hot Water System display?
The LCD screen of the KickAss Instant Gas Hot Water System clearly displays the water temperature, ranging from 0°C to 45°C.
How much does the Gas Hot Water System weigh?
The Gas Hot Water System weighs 5.3kg.
What are the dimensions of the Gas Hot Water System?
The Gas Hot Water System measures 300 mm (L) × 150 mm (W) × 490 mm (H) without hoses or connections, and 600 mm (H) including the handle.
SKU's: KAHWSGAS6L