FAQ's - 2000W Single Zone InductionUpdated a day ago


General Information & Purchasing
How can I purchase the KickAss 2000W Single Zone Induction Cooktop?
You can purchase the Portable 2000W Single Zone Induction Cooktop directly online through our website, call our sales team on (07) 3123 4715, or locate a registered stockist near you.
What comes included with the 2000W Induction Cooktop?
Each unit is supplied as a complete travel-ready bundle. When you unbox your gear, you will find:
- 1 x KickAss Portable 2000W Single Zone Induction Cooktop
- 1 x Durable, waterproof 1000D canvas carry bag (keeps your cooktop protected from scratches in transit)
- 1 x Heat-resistant, anti-slip silicone cooking mat (prevents pots from sliding on uneven camping surfaces)
Where can I find the user manual for this cooktop?
You can view and download the official user manual directly on our Support Portal here: KAINDCOOK-2000W User Manual.
Power & Inverter Setup
What size inverter do I need to run this cooktop off-grid?
To run the cooktop at its maximum performance (up to 2000W output), you will need a 2000W or larger Pure Sine Wave Inverter connected to a suitable battery bank.
However, because the cooktop features a built-in gentle start-up setting that defaults to Level 4 (800W) when first turned on, you can safely run it on a 1000W Pure Sine Wave Inverter provided you keep the cooking levels at or below Level 4 (800W).
What makes this cooktop different from standard household models?
Standard household cooktops cycle their power on and off at lower settings, which can overwhelm smaller off-grid inverter setups. The KickAss 2000W Induction Cooktop is specifically engineered for off-grid travel with two major upgrades:
- Gentle Start-up: It starts cooking automatically at Level 4 (800W) to prevent sudden, high-power surges that could overload your inverter.
- Continuous Low-Level Heating: It maintains steady, continuous heating at lower settings rather than cutting in and out. This ensures your sauces simmer gently and your food warms evenly without burning.
Cooking & Compatibility
How adjustable are the power and temperature settings?
This unit gives you complete control over your cooking setup with two distinct operating modes:
- 10 Power Levels: Ranging from 200W (ideal for a gentle, low simmer) up to 2000W (for rapid boiling).
- 10 Temperature Settings: Spanning from 60°C to 240°C, letting you dial in the exact heat needed for everything from melting chocolate to searing a steak.
What types of pots and pans are compatible with this cooktop?
This unit requires induction-compatible cookware with a flat, magnetic metal base. Suitable options include:
- Cast iron pans and skillets
- Enamelled iron pots and plates
- Magnetic stainless steel pots and tea kettles
Important: Do not use plastic, copper, glass, ceramic, or aluminium cookware. If a magnet sticks firmly to the bottom of your pan, it is compatible with induction cooking.
How do I use the built-in timer function?
The integrated digital timer can be set from 1 minute up to 3 hours. Simply press the Timer button on the control panel and use the "+" and "−" controls to select your desired duration. Once set, the screen will alternate between displaying your remaining cooking time and your active power or temperature level. The unit will automatically shut down and enter standby mode when the timer finishes.
Safety & Troubleshooting
What safety features are integrated into the cooktop?
We build our gear to be tough and safe for family use in remote camp zones. Built-in safety features include:
- Auto Cookware Detection: The unit will not heat up and will beep if it does not sense a compatible pot or pan in the cooking zone.
- Child Safety Lock: Disables the control panel buttons to prevent accidental heat adjustments when kids are around.
- Overheat Protection: Smart thermal sensors monitor internal temperatures and safely cut power if overheating is detected.
- Automatic Safety Shut-off: The cooktop automatically powers off after 2 hours of continuous use if no timer is set.
How do I clean and maintain the cooktop?
Cleaning up at camp is easy thanks to the flat, smooth glass-ceramic surface:
- Turn off the cooktop, unplug it from your power source, and wait until the surface is completely cool.
- Wipe down the glass surface using a soft, damp cloth.
- Do not use abrasive scouring pads, harsh chemicals, or solvents.
- Never immerse the cooktop, power cable, or plug in water. Ensure all components are dry before packing the unit back into its canvas carry bag.
What do the error codes mean on the digital display?
If your cooktop experiences an issue, it will display an error code. Check the table below for quick diagnostics:
| Code | Issue Detected | Action Required |
|---|---|---|
| E0 | No cookware detected | Ensure an induction-compatible pot or pan is placed flat on the cooking zone. |
| E1 | AC input voltage is low | Check your power source. The AC supply must be stable and producing above 100V. |
| E2 | AC input voltage is high | Check your power source. The AC supply must not exceed 280V. |
| E3 | Overheating or sensor error | Turn the unit off, disconnect the power, allow it to cool completely, and ensure air vents are clear before turning back on. |
| E4 / E5 | Heat sensor error | Please contact the KickAss support team for assistance. |
What are the dimensions and weight of this unit?
Designed specifically to save space in 4WD canopies, camper drawers, and caravan kitchens:
- Dimensions: 280mm (L) x 370mm (W) x 40mm (H) (a slimline profile of just 4cm thick)
- Weight: 2kg (highly portable and easy to pack)
- Power Cord Length: 120cm
Need Extra Help?
Our customer support team is on standby to help you get
your off-grid kitchen set up perfectly.
Model: KAINDCOOK-2000W | Outback Proof Gear