KickAss Limited Warranty - KAW4.1Updated a month ago

KickAss Limited Warranty Coverage

Kickass Products Pty Ltd. warrants that our products are free from manufacturing defects in materials and workmanship for the applicable warranty period. If a defect arises within this period, we will, at our discretion, repair, replace, or provide an appropriate remedy in accordance with Australian Consumer Law (ACL).

For product coverage durations, please refer to the product page or Product Warranty Index.

Exclusions

Warranty does not cover:

• Normal wear and tear
• Misuse, abuse or improper installation
• Damage caused by accidents, modifications, or lack of proper maintenance
• Consumable parts, unless a defect in materials or workmanship is present

Costs or Losses:

• Any loss directly or indirectly associated with the product failing to operate. 
• Testing by a third party, unless written consent is provided by KickAss Products. 
• Removing and or reinstalling the product.
• Travel expenses to collect or drop off a warranted item.
• Damage in transit or lost items (customer organised freight).

Making a Warranty Claim

To initiate a claim, please retain your proof of purchase and contact our customer service team with details of the defect. We will guide you through the process, including potential return or assessment requirements.

Your Rights Under Australian Consumer Law

This warranty is in addition to any rights or remedies you may have under the ACL and does not exclude, restrict, or modify them.  

Thank you for choosing Kickass Products Pty Ltd. We are committed to ensuring your outdoor adventures are backed with confidence.