Submit a Ticket

Please be advised that there are some courier delays in Australia because of the holiday period.

If you have not received your order, and it has been 2 business days since your order was meant to arrive, please get in touch with the courier handling your parcel through these portals:

Your tracking information can be found in your email.

We highly recommend getting in touch with the courier as they will be able to give you an update directly.

If after contacting the courier, you still have not received the package. Please submit a ticket below with the details of when you contacted the courier and any updates you have received from them.